Customer Service Training, Page 4 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1588 reviews

  • 87% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
a good course

This course was engaging, informative and just about the right length ie under one hour!

4/5
good content and easy to understand

No summary provided

4/5
covers all customer service basics

No summary provided

4/5
Good

Alot of information but alit was just common sense

4/5
Good content and engaging delivery

It covered all subjects well and was engaging and had adequate teaching time

4/5
Good initial course

A brief insight into the disciplines of good Customer Service. Would be interesting to study in more detail.

4/5
concise, relevant

Course is useful when dealing with landowners and members of public and how to approach complaints.

4/5
Long intro

First 5 slides set the scene well but I felt could have been done in a couple, the great stuff from slide 5

4/5
Short to the point.

Just a refresher course on good manners & communication.

4/5
Good overview...

...of Customer Service in different settings. One query though - why were all the complainants female?

4/5

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