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Well structured and beneficial.
Overall the training was clearly delivered with well explained concepts and the trainer gave out practical examples of customer service scenarios that were helpful and easy to follow.
Excellent course .Learnt few new things
Very well designed course. very useful .
The course was very informative and understood well
This user gave this course a rating of 5/5 stars
More knowledge
More knowledgeable and more experienced to create a unique positive
Very clear and practical course. Helped me understand key customer service skills and how to apply them effectively."
I found the 'Customer Service' course very informative and practical. It clearly explained key concepts like active listening, handling complaints, and creating positive first impressions. The examples and questions helped reinforce learning, and I feel more confident applying these skills in real customer interactions. Overall, a well-structured and useful course!
Very educational
Good explanation and if you don’t understand it, they will tell you where to go to get more explanation so they will break it down in a way to make you understand
Very good
It was very smooth training and understanding
This course was very informative, practical and easy to learn
A customer service course is very useful. Itteeaches us how to talk to customers politely, solve problems and handle complaints. We also how to listen carefully.
Excellent training
This user gave this course a rating of 5/5 stars
Enjoyable course that covers everything needed .
Good awareness of exactly how Customer Service pays a BIG part in life !.