Customer Service Training Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1632 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
Great information easy to follow

Easy to follow and was informed about what's important

5/5
Straight forward

A straight forward,common sense course all very important rules to follow.

5/5
very informative

found very useful although i do seem to put most of it into practice aready

5/5
good

No summary provided

4/5
good

No summary provided

4/5
Great

No summary provided

5/5
Very repetitive

A lot of the videos are very repetitive. you could watch one video and move onto the next and it would be the same words.

3/5
Many helpful points to use ...

these points I would think are very helpful in one.s daily working life. Most important in customer service

4/5
This training was very easy to access

I really enjoyed the training. It was very informative and educational I learnt a lot from it, particularly how to deal with a complaint and stay positive at the same time

5/5
Interesting course on customer service -

Presented well and easy listening

5/5

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