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Very informative
Well thought out and quite easy to follow
Customer service training is excellent — clear, helpful, and focused on real situations.
The customer service training was well-structured and engaging, providing practical insights into handling various customer scenarios. It emphasized clear communication, patience, and problem-solving, equipping participants with the skills needed to deliver positive customer experiences. Overall, it was informative, easy to follow, and useful for improving both confidence and effectiveness in customer interactions.
The course allows one to reflect on the customer service we are providing them and how the service afrrects them.
it allowed to think of how my actions will affect the customer and the impression that they will take with them of the organisation.
I improved my knowledge
This user gave this course a rating of 5/5 stars
Very good course.
It made me appreciate some statistics I did not know.
Good course
Good course
perfect
This user gave this course a rating of 5/5 stars
perfect
This user gave this course a rating of 5/5 stars
perfect
This user gave this course a rating of 5/5 stars
perfect
This user gave this course a rating of 5/5 stars