Customer Service Training Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

193 reviews

  • 84% 5
  • 12% 4
  • 3% 3
  • 0% 2
  • 0% 1
the trainer is amazing.it is a great ple
at

No summary provided

5/5
Interesting and helpful
at

Confirmed a lot that I knew and have always tried to do.

5/5
Good, easy to remember basic information
at

An ideal course for those wanting to brush up on their customer service skills - with easy to understand basic elements of what to do when faced with customers - either face to face, on the phone or online.

5/5
Good Business Tips
at

I found the course beneficial in providing useful information on promoting good customer service and hope to be able to draw from when working with customers.

5/5
Very good easy to understand
at

No summary provided

5/5
Liked it,was easy,quick and clear
at

No summary provided

5/5
The course was very informative
at

The course was very informative and clear and easy to navigate although I believe that when taking the test you should be able to select the answer and then submit it as a couple of the tests I have done I have lost a mark or two for accidentally pressing the wrong answer whilst trying to see the other answers by swiping up and down on my phone

4/5
Good basic points
at

A well put together course to teach basics on dealing with situations and people skills on problems

5/5
Really clear, informative and helpful
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No summary provided

5/5
Good
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No summary provided

5/5
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