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Great course

Great course with some real good tips on customer service

SPOT ON

This user gave this course a rating of 5/5 stars

Well presented and succinct as always

Contains all the basics with an update to include social media as a major factor in customer feedback.

Course was informative and simple, easy to understand

This user gave this course a rating of 5/5 stars

Good clear learning

This user gave this course a rating of 5/5 stars

Essential training for a customer facing role

Clear and well structured, this could was effective in reviewing existing knowledge and learning new techniques to ensure an excellent customer experience.

Simple basic customer service knowledge

Easy to understand. Presented in an interesting way

Clear, concise, helpful. A worthwhile course with good skills teaching especially on handling customer complaints.

This user gave this course a rating of 5/5 stars

good content

very informative course

good content

it was very informative