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It's more enlightening.
This user gave this course a rating of 5/5 stars
Gave me more in depth knowledge
I didn’t realise but this course has helped me a lot and has gave me better understanding which I hopefully can take into a customer service role when I get a job.
Easy to use
Very easy to use and follow
Common sense but essential
It's all common sense stuff, but it's a good reminder and was brief, to-the-point and effective.
Good vide
This user gave this course a rating of 5/5 stars
Very helpful
I've always wanted to know how to improve my customer service skills, this course really helped me with that!
Excellent content and a few new valuable statistics to remember
Particularly enjoyed learning the statistics of making a first impression and how positive and negative experiences can differ with regards to sharing them with others. I enjoyed the training, thank you!
good course
This user gave this course a rating of 5/5 stars
Very informative!!
Practical , informative ,great tool
I have done all my course
Thank you very much for your course training.