Customer Service Training Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

22 reviews

  • 82% 5
  • 18% 4
  • 0% 3
  • 0% 2
  • 0% 1
Very good course
at

No summary provided

5/5
Course very good.
at

I have awarded 5 stars for Customer Services course but one or two questions could be worded a little better as not to cause confusion. I.e questioned 20 and question 19. I am unable to give you the correct words , otherwise it was very good.

5/5
Very informative and easy to follow.
at

I found this training very informative. Although I have done customer training many times before, it helped me to fill in the gaps and really think about how I talk to customers.

5/5
Good and easy to understanding course
at

An enjoyable course with lots of good and precise Information relating to Customer Service.

5/5
An excellent course
at

Easy to follow, this is an excellent course with good suggestions for dealing with customers and their queries.

5/5
very interesting
at

very interesting course giving a great overview and refresh on how best to deal with complaints and give excellent customer service

5/5
good
at

HELPFUL, WELL EXPLAINED, GREAT FOR SOMEONE STARTING OUT IN CUSTOMER SERVICE.

4/5
GOOD TRAINING
at

It was very clear on what the training was about , just a little bit long - to sit and listen to

4/5
Good course - clear and straightforward
at

A good course if a little basic. The test could be made a little harder - some of the choices were a little 'silly' so made the correct answer very easy to pick.

4/5
The course is very helpful to my current
at

No summary provided

5/5
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