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Passwords to the training suite can be reset by the Administrator of your account.

Find out more about resetting your password in our Knowledge Base.

This error message occurs when a training session has timed out. The LMS will close your iHASCO web connection and log off your iHASCO account.

Find out more from our Knowledge Base.

Error 10 sometimes appears when an organisation is using a different platform (as opposed to our iHASCO LMS).

We recommend getting in touch with your training administrator. They can contact your LMS provider who will be able to offer you technical support.

This error message often occurs when there is an issue with acceptance of third-party cookies within your internet browser settings.

Find out more from our Knowledge Base.

"Media could not be loaded" will often appear because a browser is out of date.

Find out more from our minimum browser requirements in our Knowledge Base.

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