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this is a good course for me as I deal with a lot of customers from all internal and external
This user gave this course a rating of 5/5 stars
This is a good course for the role I do in my work, and will help me do my job a lot better
This a good course and for all the people who deal with students, staff, academics and all steak holder in there place of work, found it very useful.
Good
This user gave this course a rating of 5/5 stars
It's perfect
I would like to say thank you millions for this useful 👍 corse
review
This Customer Service course was informative, well-paced, and highly relevant. It clearly explained essential concepts like active listening, handling complaints, and building rapport, using real-world examples and interactive elements that made the learning experience engaging. I appreciated how it highlighted the importance of empathy, body language, and personalised service in customer interactions. Overall, the course has strengthened my understanding of what great customer service looks like and how to apply it confidently in my role.
Helpful
The Customer Service Training course was clear, practical, and very useful. It covered important concepts in a straightforward way, helping me understand how to communicate effectively and provide excellent service. The focus on listening, empathy, and professionalism felt relevant to real-life situations. Overall, it’s a great resource for anyone looking to improve their customer service skills.
Clear, concise messages.
This user gave this course a rating of 5/5 stars
Very good courses to take
Helpful to learn courses to help with whichever job you are going for.
very informative
i think for those repeating this course annually should be offered a summary course as this is time consuming and for those who have repeated this course on many occassions it is a bit insulting to think we have not retained this knowledge over the years and putting it into practice on a daily basis
Educational
Good course to remind you of do's n don'ts.