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Simple to understand
Clear
Accessible and explainitive
Good for codifying best practices, presenter clear and understandable. Good that it notes some pitfalls that should be avoided.
Excellent content. Covers every aspect of of customer service
This user gave this course a rating of 5/5 stars
Anthony Robert
We need to be alway's a Professional because if we alway's bold and knowing what we are doing it make thing's easy and easier for use in so many ways. Thank you
Easy to follow, and concise
The content was clear and highly practical, with real-world examples that make it easy to apply the techniques straight away.
Great Course
Easy to navigate, engaging and interesting.
Really good
Very helpfully
Helpful and informative
This training really helped me build on the knowledge I had on customer service already by providing extra details which even in small made a big difference, having summaries and questions at the end really helped me take notes and understand it all
I liked the bite size segments but more graphics when the narrator is talking would capture my interest more.
This user gave this course a rating of 4/5 stars
Training made very simple
This user gave this course a rating of 5/5 stars