Customer Service Training, Page 6 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1594 reviews
On the clips of the gentleman showing us how to speak to customers, we found ourselves watching the girl's responses in the background, dressed in red and black top. Her facial expressions told us that's not what really happens in that office.
Good but would have preferred to actually hear the real life examples - just having one person delivering the dialogue is a bit tedious. Real videos would have added more interest.
Not skip to the back, but like, make it go faster than this pace maybe? I know Linkedln Learning had this function (well it have both fast forward and scroll past the whole video function actually, but the second one maybe not much of a good idea)
Chuck and check was good, a couple of new ideas, real people involved, bit too long.
I enjoyed the course, it was clear and helpful by being quite concise. Well presented and a good length.
Good but room for perfection yet
More to just picking up the phone than you think - even with my mild learning disability ive come away usefully more informed
Could Have Done With Bullet Point Pages As well as The Gentleman Talking.
Good to refresh communication and customer service skills
Good interaction, and some good points.