Customer Service Training, Page 4 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1585 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
Good and Easy

Useful

5/5
Good practical tips

I enjoyed the course with pictures and tips given. Maybe a roleplay video will help to explain better.

5/5
They explained everything very well

Good to know what is and what isn`t good customer service

5/5
Great!

The short course was very informative, a great engaging duration and covered all points.

5/5
Good

No summary provided

5/5
Simple and easy to follow.

No summary provided

5/5
Good to have course

Some security guards don't need to go into depth with dealing with customers as some are on sites where you may get 2 people a week visiting but it is essential when on site and 100s there

5/5
It was clear and informative.

No summary provided

5/5
Its clear and easy to understand

No summary provided

5/5
Not as scary as I though it would be.

After best part of 30 years I've recently started my first Customer Service position and I'm speaking to customers frequently. This course has helped me understand that I have been doing a Customer Service roll in previous positions without knowing it and understand a better interaction with other departments.

5/5

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