Customer Service Training Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1588 reviews

  • 87% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
Excellent, clear & well presented.

As a new starter it was disappointing that during an audit the managers having never met me did not introduce themselves and choose to ignore the team, came across as very rude and unprofessional, courtesy and manners cost nothing, ignorance leaves a lasting impression.

5/5
Good

Great insight on how to provide excellent customer service.

5/5
Great understanding

Great understanding of the basic skills needed to build on great customer service

5/5
Easy to follow

No summary provided

5/5
interesting parts

An interesting introduction to customer service to a non sales person, but a lot seemed just common sense, rather than special sales tricks.

4/5
like handling the complain.

No summary provided

5/5
Very good and very instructive

I really appreciate the course ,very beneficial

5/5
Informative

I found this course interesting and informative. There is many aspects to good customer care and this course has helped me to better understand how I can improve my performance in this field Thank You

5/5
Ezcellent

Very informative

5/5
Ezcellent

Very informative

5/5

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