Get free access to over 15 Soft Skills courses with every user-based plan, as part of our inclusive short-format course library.

Returning to Work (during & after COVID-19) Training

This Returning to Work (during & after) COVID-19 course has been designed to assist all employees with making a smooth transition back into the workplace, whether they have been furloughed or were working from home.

25mHuman Resources

Food Hygiene Level 2 Training Course

Including all topics from our Food Safety & Hygiene Level 1 Training course, this level 2 course includes further information on aspects of food safety for directly handling food. This is essential for staff working in both food preparation and delivery.

70mHealth & Safety

HACCP Training - Level 2

Organisations working in the retail and hospitality industries that produce, handle, retail, or distribute consumable products are legally required to implement HACCP as a food safety management system. This course teaches users to put HACCP principles into practice.

35mHealth & Safety

Fire Awareness Training

It is a legal requirement that all organisations provide their staff with fire awareness training - and it is particularly important when also having to look after visitors to your premises.

30mHealth & Safety

Infection Prevention and Control Training

Infection Prevention and Control is vital for all organisations, but is particularly important for retail and hospitality businesses that may see hundreds of people pass through their doors on any given day.

40mHealth & Safety

Customer Service Training

With the rise of online review platforms, retail and hospitality sector organisations thrive on positive feedback. Our training course teaches employees how to provide excellent customer service, and how to handle any disputes.

35mSoft Skills

Manual Handling Training

Working in the retail and hospitality sectors often means that employees, like cleaners, have to move heavy objects around, which can be dangerous without knowing best practices. Our training course teaches staff the best practices surrounding lifting at work.

35mHealth & Safety

Mental Health Awareness Training

Supporting employees by providing tools and guidance for daily wellbeing-management is going to be key in coming out of this stronger. Good mental health is a win-win for every employee and their organisation.

40mHuman Resources

Bar Staff Training (Working in Licensed Premises)

Working in the hospitality and retail sectors means that your staff may need to be familiar with the legislation surrounding working in a licensed premises. Our training course makes employees familiar with the legislation and how to safely work behind a bar.

60mHealth & Safety

Slips, Trips and Falls Prevention Training

Slips, trips and falls are the most common cause of workplace injury. This training course will help staff understand how to minimise the risks of becoming another workplace statistic and work safely in their retail and hospitality environments.

30mHealth & Safety

Responding to Change Training

This Responding to Change Training course aims to help the learner be more confident when it comes to responding postiively to change. It also teaches them the difference between change and transition.

10mSoft Skills

Risk Assessment Training

This Risk Assessment Training course teaches the user of the importance of recording risks at work and why & when assessments should be completed. It includes a free online risk assessment tool.

30mHealth & Safety Management

Our team of experts

We’ve helped thousands of UK businesses easily work towards compliance with Health & Safety and HR legislation...

It's essential that organisations in the retail and hospitality sectors provide their staff with comprehensive training upon returning to work in light of COVID-19. Training is particularly important in these industries due to employees working in close contact with consumers.

Our local {category_name} expert,
Alex Wilkins Tech.IOSH Head of Business Development

Your Legal Responsibilities

The safety of returning employees and customers is paramount and there are legal obligations relating to the health and safety of employees that employers must adhere to. Here are some of the key considerations for the retail and hospitality sectors...

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