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Covered in this course

Course contents

This training course is broken down into 3 sections

  1. 1 The Licensing Act and its aims
  2. 2 Age Verification Process
  3. 3 Best Practice Working
A selection of drinks on a bar - Bar Staff Training
Looking at The Licensing Act as part of our Bar Staff Training programme

The Licensing Act has four aims. Organisations which sell alcohol have a responsibility to uphold these aims. Here we look at what these aims are and suggest a variety of ways to achieve them.

Image of a blackboard showing the REACT technique, something used by many staff working in licensed premises to calm people down.

All places that sell alcohol must, by law, have an age verification process. It's a mandatory licensing condition.  It's about asking for ID, knowing what ID is acceptable and being able to recognise fake ID. And it's about having the confidence to refuse to serve someone.

Diagram showing units of alcohol as part of Bar Staff Training.

This section explains the mandatory licensing conditions. It looks at ILLEGAL activities, such as smoking on the premises and drugs on the premises. It explains right of entry. It looks at how alcohol may affect customers and suggests ways to promote responsible drinking. 

About this course

Alcohol can be a big problem - It's responsible for thousands of accidents and incidents every year in the UK - road accidents, violent crimes, acts of domestic violence and accidents both at home and at work; and it's responsible for a fifth of all suicides.

It's clear why the sale and supply of alcohol must be controlled and why alcohol licensing laws are necessary.

This course is for anyone who sells or serves alcohol. This could be from licensed premises, club premises or at temporary events. It's all about staying within the law when selling or serving alcohol.

It looks at public safety, protecting children and it covers the importance of preventing crime, violence, disorder and nuisance behaviour. It also includes a step-by-step guide on checking identification.

Minimise the likelihood of incidents happening in your licensed premises, keep your employees safe and make sure they are equipped with the knowledge to effectively deal with any incidents that might occur as a result of alcohol or drug use with iHASCO's Bar Staff Training programme.  

People working in licensed premises may also find our drug and alcohol awareness training useful. 

Keith Wickham, a presenter of Bar Staff Training (Working in Licensed Premises)

Presented by

Keith Wickham

The importance of Bar Staff Training (Working in Licensed Premises)

It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

Available in 41 languages

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  • Italian
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  • Romanian
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  • Polish
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Bar Staff Training certificate

Download and print

Each of our courses ends with a multiple choice test to measure your knowledge of the material.

This Bar Staff Training (Working in Licensed Premises) course concludes with a 20 question multiple choice test with a printable certificate. In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Bar Staff Training (Working in Licensed Premises) Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

Working in Licensed Premises Certificate

104 real user reviews

4.8 out of 5
Accessible and comprehensive

This user gave this course a rating of 5/5 stars

Very informative

This user gave this course a rating of 5/5 stars

Thorough but patronising at times.

This user gave this course a rating of 4/5 stars

Helpful overview

Nice bitesize pieces of information to aid working in licenced premises

Well presented and good content

The course was very well presented with the presenter having good clear diction. The course content was relevant to the subject and a good selection of questions to test understanding and competence for a pass.

Easy to understand

Like the bite size video clips as this breaks down the subject matter and allows you to replay & review the content.

Very informative excellent knowledge

Superb overview of licensing

Interesting and useful

This user gave this course a rating of 5/5 stars

Why is this training important?


It's important that you comply with the law and know the ways in which it affects you and the way you work.

The Licensing Act 2003 has four aims. Organisations which sell alcohol have a responsibility to uphold these aims.

The four aims are:

  • To prevent crime and disorder
  • To promote public safety
  • To prevent public nuisance
  • To protect children from harm

Unaccompanied children prohibited from certain premises

(1) A person to whom subsection (3) applies commits an offence if—

(a) Knowing that relevant premises are within subsection (4), he allows an unaccompanied child to be on the premises at a time when they are open for the purposes of being used for the supply of alcohol for consumption there, or

(b) He allows an unaccompanied child to be on relevant premises at a time between the hours of midnight and 5 a.m. when the premises are open for the purposes of being used for the supply of alcohol for consumption there.

The Licensing Act 2003 (Children and alcohol)

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