Customer Service Training, Page 21 Reviews

We ask our users to rate and review our course immediately after they've completed their training. Here's what people are saying...

USER REVIEWS

Average score 4.8

1585 reviews

  • 86% 5
  • 9% 4
  • 3% 3
  • 1% 2
  • 1% 1
Really beneficial

I have enjoyed listening to and appreciated the advice given on the Customer Service Training. It has given me lots to think about regarding the work that I will learn to do and will benefit from putting what I have learned into practice.

5/5
Very interesting

Very good and gained a lot of knowledge, experience and confidence.

5/5
Excellent

Easy to understand & informative.

5/5
Very challenging

Very interesting and challenging helps you improve dealing with any conflict to solve problems and maintaining customer satisfaction.

5/5
Excellent

Great presentation on customer services and the impact upon the business of good and bad support staff.

5/5
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No summary provided

5/5
Excellent learning platform

The course of customer service is an excellent learning platform to help people as me working in the customer service team to develop their skills and achieve new knowledge of customer service.

5/5
Excellent course

Great for all to gain understanding of what good looks like for customer and to understand who are our customers regardless of role.

5/5
Customer service is key

Never forget the power of please and thank you. Positive body language says it all.

5/5
Good refresher

Course was easy to navigate and informative

5/5

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