Customer Service Training, Page 159 Reviews
We ask our users to rate and review our Customer Service Training course immediately after they've completed their training. Here's what people are saying...
Average score 4.8
1594 reviews
A good course if a little basic. The test could be made a little harder - some of the choices were a little 'silly' so made the correct answer very easy to pick.
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Very educational and good understanding
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Will help me when looking after the customers
A useful reminder how important Customer Service is to you and the company you represent, not taking customers for granted.
quit a lot of long videos that are quite distracting when trying to listen to the advice .
Training was done professionally, very clearly, easy to understand.
I liked the fact that it highlighted that customers could be external & internal. Even though all out customer service staff talk to customers on the telephone, all the information could be used by them.