Mental Health & Wellbeing
As a leading provider of HR Compliance eLearning, our experts are often asked about Mental Health & Wellbeing. We've collected all of those questions and answered them for you below...
Frequently asked questions
A mental illness is defined as a disorder which causes irrationality in someone's behaviour or thinking. Mental illness can refer to a large range of mental conditions that people can suffer from, sometimes more than one at a time.
A wellbeing toolkit can help you look after your mental health on a daily basis. Some of the things that you should include in your wellbeing toolkit are:
- Remember you are only human and sometimes bad things happen
- Sometimes our brain doesn't know what is real and what isn't so when we are getting stressed about thoughts, our brain can think that is what is actually happening. So try to remind yourself it isn't happening.
- Try to swap negative thoughts for positive - make it into a new habit
- Eat well, exercise well and sleep well
- Set goals for yourself, some outside of your comfort zone to try and push yourself that little bit further
- Remember to take a minute to breathe
- If you are an employer, put in a wellness Action Plan at work. To see how your staff feel about their mental health and what can be done to improve it.
You could talk to your GP, the Samaritans, online chat services, a friend/family member that you can trust or a Mental Health First Aider at work.
There is a vast multitude of things that could cause ill-mental health. Sometimes it will be more than just one cause. And different people will be affected differently by the same cause. Some of the factors listed below could result in poor mental health but this list is not exhaustive:
- Childhood or adulthood abuse, trauma or neglect
- Social loneliness, disadvantage or poverty
- Violence, bullying or other abuse
- Trauma like military combat, or experiencing something where you feared for your life
- Homelessness
- Long-term stress
- Drug or alcohol abuse
- Bereavement
- Physical damage
While some feelings of anxiety can be normal you should see a GP if anxiety is affecting your daily life or causing you distress. Your GP will then discuss with you your symptoms, worries, fears and emotions.
White papers & guides

Mental Health White Paper
This white paper is a comprehensive resource for employers wanting to learn more about mental health and wellbeing in the workplace.
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Mental Health White Paper
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Documents & other resources
Mental health podcast for employers
In this podcast our panel of experts look at top tips to support mental health in the workplace, from how to spot mental ill-health symptoms to building a 'mental health friendly' workplace.
ISO 45003 & wellbeing at work white paper
This white paper has been created to help employers understand the benefits of positive psychological health in the workplace, learn more about the new ISO 45003 guidance.
Citation - Employee Assistance Programme
You can help support your employees mental health and wellbeing by signing up to an Employee Assistance Programme. Find out more about Citation's EAP...
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Tips to Reducing Anxiety
We’ve listed some tips for you to explore which can help to reduce feelings of anxiety. We recommend that you take a look in your spare time when you can move at your own pace.
Anxiety Related Conditions
Here is some information about some common anxiety-related conditions and how they can be approached and managed.
Wellness Action Plan
This Wellness Action Plan (WAP) is a fantastic way for you to note down what you need to stay mentally well at work.
Mental Health Wellbeing Guide
This document can either be used as a starting point, or it can be used by those who are already managing their wellbeing who would like more information.
The 4Ds of Prioritisation
Struggling to get some perspective and prioritise work when working from home? Take a look at the 4Ds for prioritising.
The Anxiety Ladder
Use our Anxiety Ladder to help ease any anxieties you may have. Start small, and work your way up the ladder by working on improving one situation at a time!
Signs of Mental Ill-Health in Children
For those working with children, it is key to know what the signs of mental ill-health are. Mental health problems affect about 1 in 10 children and young people.