Care Certificate FAQs & Resources

As a leading provider of Health & Safety and HR Compliance eLearning, our experts are often asked about the Care Certificate Courses. We've collected all of those questions and answered them for you below...

Care Certificate FAQs

What is the Care Certificate?

Those who are new to working in Care need to pass the Care Certificate as a minimum training as part of their induction. It ensures that when carers start to deliver care out of direct supervision they have had the appropriate training, support and assessment to deliver the best possible care. All workers should deliver compassionate and caring service. 

What are the 15 standards of the Care Certificate?

Below are the 15 standards and then next to them are the relevant courses:

  1. Understand Your Role (Understanding Your Role in Care)
  2. Your Personal Development (Personal Development in Care)
  3. Duty of Care (Duty of Care Awareness)
  4. Equality and Diversity (Equality and Diversity in Care)
  5. Work in a Person-Centred Way (Person-Centred Care)
  6. Communication (Communication in Care)
  7. Privacy and Dignity (Privacy and Dignity in Care)
  8. Fluids and Nutrition (Fluids and Nutrition in Care)
  9. Awareness of Mental health, Dementia and Learning Disabilities (Mental health, Dementia and Learning Disabilities in Care)
  10. Safeguarding Adults (Safeguarding Vulnerable Adults)
  11. Safeguarding Children (Safeguarding Children Training)
  12. Basic Life Support (Basic Life Support in Care)
  13. Health and Safety (Health & Safety in Care)
  14. Handling Information (Handling Information in Care)
  15. Infection Prevention and Control (Infection Prevention and Control in Care)

Should existing staff that were employed before the Care Certificate was introduced on 1st April 2015 do the Care Certificate?

They do not have to complete the Care Certificate if they were employed before it was introduced as they would have completed previous training required for induction. 

Does completing one of your courses mean that I have passed my Care Certificate?

If you pass one of our courses, this does not mean you have completed this part of the Care Certificate. These courses provide part of training but practical training is still required to obtain the care certificate.

Who can sign off on the Care Certificate?

Your registered manager will have the ultimate responsibility to sign off on the care Certificate when they are confident that the employee is competent in their job role.

FAQs regarding our Care Certificate courses

Why are these courses important?

These courses are important for those working in Care to make sure that they have the required knowledge to pass their Care Certificate alongside their practical training. 

How long are my certificates valid for?

It is up to the training administrator of the employee as to when training needs to be refreshed. However, to stay up-to-date with legislation, we recommend that training should be renewed every year.​

What devices are these courses available from?

Our courses can be completed on a range of devices, they’re compatible with Desktops, laptops, mobile phones, iPads and other tablets

What approvals do these courses have?

These courses are CPD Accredited.

Documents and resources

  • Standard 5: Person-Centred Care Worksheet

    This double-sided worksheet has been designed to accompany our online Person-Centred Care training course. In each section, there is a box for notes and to tick off when you have completed the relevant section.

  • Standard 6: Communication in Care Worksheet

    This double-sided worksheet has been designed to accompany our online Communication in Care training course. In each section, there is a box for notes and to tick off when you have completed the relevant section.

  • Standard 7: Privacy and Dignity in Care Worksheet

    This double-sided worksheet has been designed to accompany our online Privacy & Dignity in Care training course. In each section, there is a box for notes and to tick off when you have completed the relevant section.

  • Standard 11: Safeguarding Children Worksheet

    This double-sided worksheet has been designed to accompany our online Safeguarding Children training course. In each section, there is a box for notes and to tick off when you have completed the relevant section.