Frequently asked questions
- Those who are new to working in Care need to pass the Care Certificate as a minimum training as part of their induction. It ensures that when carers start to deliver care out of direct supervision they have had the appropriate training, support, and assessment to deliver the best possible care. All workers should deliver compassionate and caring service.
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Below are the 15 standards and then next to them are the relevant courses:
- Understand Your Role ( Understanding Your Role in Care)
- Your Personal Development (Personal Development in Care)
- Duty of Care (Duty of Care Awareness)
- Equality and Diversity (Equality and Diversity in Care)
- Work in a Person-Centred Way (Person-Centred Care )
- Communication (Communication in Care)
- Privacy and Dignity (Privacy and Dignity in Care)
- Fluids and Nutrition (Fluids and Nutrition in Care)
- Awareness of Mental health, Dementia and Learning Disabilities (Mental health, Dementia and Learning Disabilities in Care)
- Safeguarding Adults (Safeguarding Vulnerable Adults)
- Safeguarding Children (Safeguarding Children Training)
- Basic Life Support (Basic Life Support in Care)
- Health and Safety (Health and Safety in Care)
- Handling Information (Handling Information in Care)
- Infection Prevention and Control (Infection Prevention and Control in Care)
- They do not have to complete the Care Certificate if they were employed before it was introduced as they would have completed previous training required for induction.
- If you pass one of our courses, this does not mean you have completed this part of the Care Certificate. These courses provide part of the training but practical training is still required to obtain the care certificate. For more information, read our article Can eLearning be used for the Care Certificate
- Your registered manager will have the ultimate responsibility to sign off on the care Certificate when they are confident that the employee is competent in their job role.
- You may think that duty of care is the same as safeguarding as they’re both to do with protecting people from harm. The difference is that safeguarding is a set of guidelines, policies, procedures, and actions designed to keep people safe, whilst the duty of care is a paid carer’s legal responsibility – so, if you fail to ensure the safety of others or fail to promote their wellbeing, it could result in legal or disciplinary action being taken against you.
