Communication in Care Training
Our CPD Accredited Communication in Care Training course works alongside Standard 6 of the Care Certificate and provides information about why it is important for Care Workers to understand the importance of effective communication in a care setting.
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Poor communication in a care setting can result in the loss of life
- Human Resources
- 40 languages
- 30m
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Multiple use from as little as £5.00 pp
Single use £27.50 +VAT
- Price based on an average client order. Call us for a bespoke quote
- Multiple users across this or any of our other courses
- Designated Account Manager and full phone/email support
- Full access to our product
- Single user on this course
- 60 days’ unrestricted use
- Upgrade to subscription based training any time to suit you
Learning outcomes
- Learn about how effective and prominent non-verbal communication is
- Understand how to reduce the barriers to effective communication and learn what the barriers are
- Understand why good communication skills are so important in the workplace and what benefits they can bring
Covered in this course
Course contents
This training course is broken down into 2 sections
- 1Communication in Care
- 2Communication in Practice
Section 1
Good communication skills help you accurately understand what the people in your care need from you, they help you organise and plan together what care you’re going to give them, and they enable you to communicate this to your colleagues. In the rest of this section we’ll look at what communication is and the different forms it takes.
Section 2
Communication is the foundation of any relationship and just like relationships communication comes in all shapes and sizes. What’s appropriate for one person won’t necessarily be appropriate for another and it’s your job to communicate effectively with your patients. In this section, we will look at the barriers to effective communication and how to reduce these barriers.
About this course
Ensuring effective communication is a fundamental component of providing high-quality care services.
As a care worker, you will need to be aware of a range of different ways communication can take place. Individuals communicate through a range of different methods and these can be either verbal or non-verbal.
Examples of types of communication are:
- Volume
- Tone
- Photos
- Body language
- Facial expressions
Our Communication in Care course teaches carers how to effectively communicate with patients and colleagues in a care setting. It looks at speaking with confidence and conviction, listening to difficult people, identifying your preferred listening style and much more.
This course works alongside our 14 other awareness courses that make up the Care Certificate Standards.
You can access our free worksheet that has been designed to accompany our online Communication in Care Training course. In each section, there is a box for you to
tick when you have watched the relevant slide in our course. You can also take notes that will help you during your practical assessment at work.
This course equips learners with the knowledge that’s required to be put into practice in the workplace, whereby they can do the ‘practical’ part of their training, followed by having the Care Certificate supplied to them by their management as they meet the required standards. These courses provide part of training but practical training is still required to obtain the care certificate.
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