Productivity improves by up to 25 percent in organisations with connected employees

  • Soft Skills
  • 40 languages
  • 10m

Learning outcomes

  • Understand the benefits of effective communication skills
  • Understand how to eliminate communication roadblocks
  • Build relationships that emphasise trust and respect

Covered in this course

Course contents

This training course is broken down into 2 sections

  1. 1
    What is Communication?
  2. 2
    Overcoming Barriers

About this course

Unfortunately, sometimes there is a mismatch between what we are trying to communicate and how it is understood.

However, if we continue to work on our communication skills, it makes us far more likely to be able to express ourselves in a way that others can clearly understand.

Even though 89% of people believe that effective communication is extremely important, 8 out of 10 people rate their own business’ communication as either average or poor. That’s where communication eLearning comes in.

This Effective Communication Skills course is suitable for anyone. It can be used for improving communication skills, learning the basics and foundations of effective communication or it can be used as a refresher for those who consider themselves strong communicators and want to ensure they are still familiar with good practices.

To learn more about Soft Skills, download our free white paper today – “Soft Skills – what are they and why are they important?

Presented by

The importance of Communication Skills Training

It's important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

Available in 40 languages

All inclusive

Machine translated* content is included for free with all our popular courses

It covers LMS navigation, course transcripts and test questions. If you don’t see a course listed in the language you require, just let us know.

*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.

Our most popular languages

Italian
German
Romanian
French
Polish
Lithuanian

Communication Skills Training certificate

Download and print

At the end of this Communication Skills Training course, users will be given a printable certificate.

In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress is all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Communication Skills Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

459 real user reviews

4.7

out of 5

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Mega

Mega unbelievable powerful exciting amazing awesome

Very beneficial

I think that this communication training was very beneficial towards someone like me who has mild social anxiety I really think this video has benefited me a lot in how to speak, the way to speak and the way you present yourself when you speak.

Very quick but informative

Very quick and easy course, opens alot of new ideas of how we communicate and how important it is on how we approach communication depending on the individual. Learnt alot and very informative.

informative

This user gave this course a rating of 5/5 stars

Good

This user gave this course a rating of 5/5 stars

Will be using the knowledge from this course going forward, really good information.

This user gave this course a rating of 5/5 stars

Helpful

This user gave this course a rating of 5/5 stars

Easily understood and straightforward to follow

This user gave this course a rating of 5/5 stars

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