Short format course

This course forms part of our inclusive short-format library, which includes a range Soft Skills, text-based and audio-based courses.

You can access our entire short-format library for free with any user-based plan.

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Productivity improves by up to 25 percent in organisations with connected employees

  • Soft Skills
  • 40 languages
  • 10m

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Multiple use from as little as £5.00 pp

Single use £27.50 +VAT

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Learning outcomes

  • Understand the benefits of effective communication skills
  • Understand how to eliminate communication roadblocks
  • Build relationships that emphasise trust and respect

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Covered in this course

Course contents

This training course is broken down into 2 sections

  1. 1
    What is Communication?
  2. 2
    Overcoming Barriers

Section 1

In this first section, we will be looking at what communication is, the communication circuit, how we all communicate and some of the barriers to effective communication we might face.

Section 2

This final section will look at how people can overcome barriers to effective communication while at work. This will be broken down into 4 easy steps; active listening, use non-verbal signals, be calm, and finally, be assertive.

About this course

Unfortunately, sometimes there is a mismatch between what we are trying to communicate and how it is understood.

However, if we continue to work on our communication skills, it makes us far more likely to be able to express ourselves in a way that others can clearly understand.

Even though 89% of people believe that effective communication is extremely important, 8 out of 10 people rate their own business’ communication as either average or poor. That’s where communication eLearning comes in.

This Effective Communication Skills course is suitable for anyone. It can be used for improving communication skills, learning the basics and foundations of effective communication or it can be used as a refresher for those who consider themselves strong communicators and want to ensure they are still familiar with good practices.

To learn more about Soft Skills, download our free white paper today – “Soft Skills – what are they and why are they important?“

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