Short format course
This course forms part of our inclusive short-format library, which includes a range Soft Skills, text-based and audio-based courses.
You can access our entire short-format library for free with any user-based plan.
Problem Solving Training
This bitesize (10-minute) Problem Solving Training is the perfect starting point to improving anyone’s problem solving skillset & understanding the importance of problem solving. This course is designed to give users the information and tools they need to identify problems, how to correctly identify problems when they appear, and how to create and apply solutions to remedy these problems.
123 course reviews
The ability to solve problems is an essential part of any worker’s skillset
- Soft Skills
- 40 languages
- 10m
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Multiple use from as little as £5.00 pp
Single use £30.25 +VAT
- Price based on an average client order. Call us for a bespoke quote
- Multiple users across this or any of our other courses
- Designated Account Manager and full phone/email support
- Full access to our product
- Single user on this course
- 60 days’ unrestricted use
- Upgrade to subscription based training any time to suit you
Learning outcomes
- Be able to better analyse problems
- Understand how to implement practical solutions to solve problems
- Be more confident in problem solving
Your trial awaits!
Covered in this course
Course contents
This training course is broken down into 2 sections
-
1What is Problem Solving?
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2Problem Solving Process
Section 1
In this first section, we will consider what problem solving is, the importance of problem solving and discuss why it’s an important skill to develop.
Section 2
In our second section, we’ll guide users through our four-step problem solving process known as "ICED", to help staff correctly identify problems and create effective and practical solutions.
About this course
Regardless of the industry sector a person works in and their job role, they are likely to be involved in problem solving for the most part of their workday.
Generating inventive solutions to problems is essential for most employees, and whilst problem solving comes naturally to some, others need to remind themselves of the best practices surrounding problem solving.
This short online training course explores the thinking process, helps the user to understand how to pinpoint problems, and how to apply outcome-based thinking.
Problem solving is a sought after soft skills that employers look for. To learn more about what soft skills are and why they are important, download our free white paper today.
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The importance of Problem Solving Training
It's important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.
Find out moreAvailable in 40 languages
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Problem Solving Training certificate
Download and print
At the end of this Problem Solving Training course, users will be given a printable certificate.
In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.
As well as printable user certificates, training progress is all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates and act as proof of a commitment to ongoing legal compliance.
What does my certificate include?
Your Problem Solving Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.
Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.
123 real user reviews
4.5
out of 5
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Lack of Content
The title is great – and many organisations need this. However, the course lacked content. One very basic tool explained (so no 5-Whys, Fishbone, timeline etc). Many vital concepts missing: teamwork, "fresh pair of eyes", keeping records, making one change at a time to monitor effectiveness, etc. Seemed to be written from a mental health perspective rather than an organisational management point of view.
Good info.
Enjoyed this one .
Very insightful
Informative and helpful
Good practical advice
This user gave this course a rating of 5/5 stars
Totally confused, Is this to do with NIS or ISS. Done course ,no PTS?.
Why . No job, no comms. joke.
Very decent course
The course was easily accessible and very informative.
Very good
Very good
Very good 👍
This user gave this course a rating of 5/5 stars
