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Short but to the point
This course is to the point. It also gives you further reading material that helps you understand clearly.
i enjoyed it
VERY INFORMITIVE
Easy course to follow and understand.
This user gave this course a rating of 5/5 stars
Interesting
Easy to understand
Quick and Informative
The training was not too long at all and I feel that I got a solid grasp of how to perform good customer service. It was succinct and easy to digest and I got 100% on the test so I think that says a lot about how informative the training was.
Learnt a few things
Good course simple and easy to understand and follow. good information
Very interesting training
This user gave this course a rating of 5/5 stars
Easy to Understand
Great way to learn – allows you to stop and start if you get interupted
Customer services basics introduction
A simple beginners guide !
Good Introductory Training Course
A good introduction to customer service training with the basic fundamentals covered.