Covered in this course

Course contents

This training course is broken down into 3 sections

  1. 1 The Primary Survey
  2. 2 The Secondary Survey
  3. 3 First Aid Treatment
Someone performing CPR - First Aid at Work Training
A paramedic performing CPR

In a first aid situation, your priority is to quickly and calmly assess what’s happened and who needs help. In this section we will cover the primary survey, this is made up of 5 steps, which you can remember using DR ABC, which stands for danger, response, airway, breathing and circulation - we’ll be covering these in this section.

A paramedic assembling a sling onto a patient

Once you have completed your primary survey and dealt with any urgent conditions, you should now assess what is wrong with the casualty. This will include, looking for a medic alert bracelet or medication in their pockets that might tell you about an existing medical condition, as well as asking questions and checking for injuries.

A paramedic helping a choking patient

In this final section, you will refresh your memory on essential procedures or treatments that you may need to perform to someone at work. You will look at: first aid kits at work, applying roller bandage and slings, choking, shock, cuts/grazes, bruises, nose bleeds, burns/scalds and splinters or other puncture wounds. 

About this course

Between 2017-2018, there were 555,000 non-fatal injuries in workplaces and 144 fatal injuries.

The British Red Cross found that only 5% of adults have the skills and confidence to provide first aid in emergency situations. This shows how essential Emergency First Aid at Work (EFAW) can be and just how important it is to equip staff with the correct skills to respond to accidents and emergencies in the workplace.  

Our CPD Accredited Emergency First Aid at Work (EFAW) Refresher Training is the perfect course for all emergency first aiders across all industries. Your staff will refresh their understanding of:

  • the role of an emergency first aider and the need for recording incidents and preventing cross-infection
  • how to assess a situation and circumstances to act safely and effectively in an emergency
  • how to administer first aid to those who are; unconscious, choking, burned, wounded and bleeding or someone suffering from shock
  • how to administer CPR and how to use an AED
  • how to provide first aid for minor injuries (cuts, grazes, bruises, minor burns, etc.)

Please note that this online training course does not give you the full practical training of first aid or emergency first aid. It provides general awareness but should not be used as a replacement for practical training. 

Our other online first aid courses include First Aid at Work Refresher Training, First Aid Requirements & RIDDOR and First Aid Appointed Person Training.

The importance of Emergency First Aid at Work Training - Refresher

It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

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  • Italian
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Emergency First Aid at Workcertificate

Download and print

Each of our courses ends with a multiple choice test to measure your knowledge of the material.

This Emergency First Aid at Work Training course concludes with a 20 question multiple choice test with a printable certificate. In addition, brief in-course questionnaires guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Emergency First Aid at Work Training - Refresher Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

Emergency First-Aid at Work Certificate

6 real user reviews

4.8 out of 5
Very intresting not boring.

Course was very good & picked up on all important information.

Very educational and precise

All the information needed was given in a lucid explanation

Very good explained. Easy to understand.

This user gave this course a rating of 5/5 stars

Clear instructions.

I felt a couple of things were incorrect - that you should contact the emergency services as soon as you knew the casualty was unconscious but before you had checked if they were breathing. Emergency services always ask if they are breathing. It also stated that the AED starts the heart beating again rather than stops it fibrillating.

Informative, relevant and very important

An excellent course to keep your training and knowledge up to date. Very informative and could be the difference in a life saving situation.

Informative and concise

The course is easy to follow especially in bite size chunks. I returned to the refresher several times and its easy to resume. The content is good and reiterates the importance of DRABC.

Why is this training important?


It's important that you comply with the law and know the ways in which it affects you and the way you work.

The First Aid Regulations 1981

The Health and Safety (First-Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to ensure their employees receive immediate attention if they are injured or taken ill at work.

3.—(1) An employer shall provide, or ensure that there are provided, such equipment and facilities as are adequate and appropriate in the circumstances for enabling first-aid to be rendered to his employees if they are injured or become ill at work.

The Health and Safety (First-Aid) Regulations 1981

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