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very informative
perfect … how to notice and defuse a situation calmly
I found it quite easy and got 100%.
I found this very good, and raised some points that I wasn't really aware of, especially regarding lone workers – not that it is applicable to me in my working environment, but to one of my children it is. I can make her more aware. Thank you.
Well illustrated information.
A reminder of some useful tips in dealing with difficult situations.
Informative and well presented
This user gave this course a rating of 5/5 stars
A in depth course.
This user gave this course a rating of 5/5 stars
Comprehensive course.
As an ex employer I have used most of these points! Most are common sense but helpful to employers & employees who have not experienced any of these situations.
clear concise delivery
This user gave this course a rating of 5/5 stars
Very clear and precise
The presenter was very good. I also like the way the course was broken into sections which really helped with focus.
Topic covered well
Useful and concise course; well put together and presented.
Easy to follow, understand & retain info
This user gave this course a rating of 5/5 stars