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A reminder as to how you should react and behave

This was helpful in reminding you how to behave when in a situation where someone may act aggressively towards you even if it may be verbally. Stay calm and make sure you are in a safe place. One question which I did make a mistake on was if you find yourself in a situation like this then do you report it to your Manager or do you make sure you are safe and well and I had selected to make sure you were safe and well which was wrong. I do still think this is correct before reporting it to a Manager etc.

Very clearly explained

a lot of the information is common sense really

Informative course

Enjoyed the course and refreshed my knowledge. Always good to keep abreast of any new ideas and training which will benefit me.

Very informative.

Promotes a great awareness of keeping safe, reading body language and calmness to reduce risk at workplace.

Good content

useful reminders but would be better if you could skip 'next' as i prefer to read the transcript rather than have to listen to the trainer.

very interesting

This user gave this course a rating of 5/5 stars

Very well executed

This user gave this course a rating of 5/5 stars

Good

Helpful and clear. Be better if more than one person talking

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Course ok

The course is ok, common sense really. The only times I have experienced being talked to in a verbally aggressive way has been from managers. Nothing was done about it. So I am unlikely to report it in the future