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Does what it says on the tin!

Learned more than I expected on this short course, very interesting abd informative and more importantly useful.

I've found this survery really useful.

This user gave this course a rating of 5/5 stars

Very informative and useful

An informative course that provides a solid basis in which to build your own customer service skills onto. Covers the basics and plenty of good advice.

bit repetitive

This user gave this course a rating of 4/5 stars

3 stars due to tests freezing.

I had a few problems with the tests freezing, being unable to proceed further.

great, informative but concise

had all the specifics you need in a small amount of time. Clear and informative

It is very helpful for new learners

Great for people learning Customer Service for the very first time with useful tips and interview techniques.

Its was good great

This user gave this course a rating of 5/5 stars

I think this course is amazing…wow..5*

What a

I think this course is amazing….5*

So easy to use…as I for 1 have difficulties using a computer..but the step by step knowledge and easy to listen to video…makes it so helpful and you also have the chat rooms to help you if your stuck..5 * fromme plus I passed my first test …