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Well explained
Well delivered and not too long to listen too
Very good training for any work place
This user gave this course a rating of 5/5 stars
Excellent course
Very simple and helpful course
Very Informative
Had plenty of useful hints and types. I have done plenty of these courses in the past but for someone new it is concise and to the point giving simple ideas / instructions to enable staff to have the confidence to provide good customer service
well put together and presented well
This user gave this course a rating of 5/5 stars
Enjoyable and informative
Easy to understand
Great and informative
This user gave this course a rating of 5/5 stars
Good
It was a short course but covered some good points to think about when dealing with a customer. There could have been more on dealing with internal customers.
good instructions and informative
Good practical advice, that can be used in any setting, whatever the industry.
5
Clear and straightforward learning so easy to follow and understand