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Very basic but well explained
Some good tips, the 10 to 10 rule and the 3 things to do when you have a complaint
Very interesting – enjoyed the course.
This user gave this course a rating of 5/5 stars
Very easy to understand the instructions
This user gave this course a rating of 5/5 stars
Really good!
Very easy to follow, simple, clear and understandable.
Very informative and easy to follow
This user gave this course a rating of 5/5 stars
Really enjoyed this short course
The course content reaffirms what I am doing, how I treat customers and respond to complaints. Really positive
good
nice to re- cap
The best.
This user gave this course a rating of 5/5 stars
Good basic training
Gives you the tools to get good customer service right. Recommended.
Found very useful
Lots of content to read through, found it very useful overall.