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Good overview…
…of Customer Service in different settings. One query though – why were all the complainants female?
Very good and informative
This user gave this course a rating of 5/5 stars
Very informative
This user gave this course a rating of 5/5 stars
Good knowledge
This user gave this course a rating of 5/5 stars
Great course
One of the more interesting and better courses I have attended
Great information, thank you
Thank you for the great information in this course. Very easy to follow course, and it was relevant to my role as School Secretary/Administrator, as in this role I am the first point of contact for visitors and parents.
Good
It was very interesting
I think it was great hand help alot
This user gave this course a rating of 5/5 stars
Excellent reminder of C/S techniques
A really useful refresher course for anyone involved in customer-facing activities.
Useful
This user gave this course a rating of 5/5 stars