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A good understanding
Made easy with good advice set at a good pace.
Long intro
First 5 slides set the scene well but I felt could have been done in a couple, the great stuff from slide 5
the course was great thank you
This user gave this course a rating of 5/5 stars
Excellent Customer Service Course
A very refreshing approach to Customer Service Training. Thank you Regards Jane
It was good.
Customers are the most important aspect of any business, firm, or organization. Employees deal with customers on a daily basis. Therefore, it is necessary for them to know how to deal with customers appropriately.
Short to the point.
Just a refresher course on good manners & communication.
Straightforward & engaging presentation
This user gave this course a rating of 5/5 stars
Focuses on specifics, covers all areas
This user gave this course a rating of 5/5 stars
Decent.
A good reminder to people that customer service includes and involves every single person in the business; and that the internal customer is also important.
very good with lots of good information
This user gave this course a rating of 5/5 stars