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Good
Good
Understandable, reliable, confidential
Getting known about some basic things but very important impressions for clients.
Yes, I was happy with the course
An enlightening course on customer interraction. Interesting points I didn't know, before.
Was very explained.
This user gave this course a rating of 5/5 stars
Very informative and interesting.
I found the course easy to listen to and the presenter is very good.
Straightforward course
Good bite size course, confirmedxthat after 40 years of front line customer service I'm still doing a good job.
Common knowledge
Was just common knowledge and was a easy process to follow
Nice course as it’s completely refreshig
My customer service knowledge and skills. Thanks for providing us with this course. Joao Kindest Regards
Very clear & practical advise was given
This user gave this course a rating of 5/5 stars
very good
This user gave this course a rating of 5/5 stars