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The training is brief and standard
The training really has all that it takes to make a lasting impacts, if fully implemented by the trainee, in changing the perception of customers.
Not enough content
I feel this is very basic and the test can be accessed prior to the course being completed. Five questions does not give staff the level of knowledge we require.
Excellent
This user gave this course a rating of 5/5 stars
Amazing course and very informative
This user gave this course a rating of 5/5 stars
Well covered and precise.
This user gave this course a rating of 5/5 stars
Great, inforrmative course.
I learned new information on providing excellent Customer Service.
Very Helpful
Helps me understand of what the customer service goes through everyday.
clear
This user gave this course a rating of 5/5 stars
really enjoyed it
It was very Knowledgeable and was very interesting to watch
A good in-depth course.
The course covered all aspects of Customer Service and the test was to the point and made you think.