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It's a really good course
The course is whole about customer service, how can we change unhappy customer to a happy customer, the skills, methods, self assessment, improvement within, how can we better tackle complaints and finally is about solution oriented. It's a good course. Thank you.
good content and easy to understand
This user gave this course a rating of 4/5 stars
covers all customer service basics
This user gave this course a rating of 4/5 stars
Very informative
Found this easy to listen to, informative and useful when dealing with patients within my role.
Didn't hold my attention
This user gave this course a rating of 3/5 stars
Excellent experience
This user gave this course a rating of 5/5 stars
very clearly explained
I enjoyed this course ,very clearly explained and easy to understand
Very useful and helpful
This user gave this course a rating of 5/5 stars
very clearly explained
I enjoyed this course ,very clearly explained and easy to understand
educational
god course to learn about customer service