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Good and clear

The training was very clear and informative. It made sense on how we respond to our customers. Only comment is that it was slightly long but it did cover all aspects.

A bit boring

This user gave this course a rating of 2/5 stars

No comments.

No comments.

Very important and useful refresher

This course will help a lot with the job. Most of it is a useful refresher on dealing with customers.

Very useful

A great refresher on the basics for the job and I also learnt new stuff.

Very useful infor

This user gave this course a rating of 5/5 stars

Full of information

Loved how informative it was on different aspects

really good and helpfull

This user gave this course a rating of 5/5 stars

Concise and Simple to understand

Very good enjoyed doing the on line course

its ok

all very much common sense. workloads on staff will affect customer service many companies simply do not employ enough staff to make customer service work well. appraisals are used by businesses to supress wages and manipulate staff that is clear and evident appraisals are not used to improve or help staff or service .