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Good and clear
The training was very clear and informative. It made sense on how we respond to our customers. Only comment is that it was slightly long but it did cover all aspects.
A bit boring
This user gave this course a rating of 2/5 stars
No comments.
No comments.
Very important and useful refresher
This course will help a lot with the job. Most of it is a useful refresher on dealing with customers.
Very useful
A great refresher on the basics for the job and I also learnt new stuff.
Very useful infor
This user gave this course a rating of 5/5 stars
Full of information
Loved how informative it was on different aspects
really good and helpfull
This user gave this course a rating of 5/5 stars
Concise and Simple to understand
Very good enjoyed doing the on line course
its ok
all very much common sense. workloads on staff will affect customer service many companies simply do not employ enough staff to make customer service work well. appraisals are used by businesses to supress wages and manipulate staff that is clear and evident appraisals are not used to improve or help staff or service .