Customer Service Training Reviews

SOME GOOD POINTS, BUT CAN BE REPETITIVE ON SOME POINTS. I THINK THAT IT DOES MAKE YOU THINK ABOUT YOUR APPROACH AND HELP WITH THE WAY YOU HANDLING CERTAIN SITUATIONS.

This course was helpful and informative. Great tips on how to maintain good customer service

great examples of what world class customer service should look like

Perfectly done.not boring.like it.very useful

Learnt some good points on how to express myself more efficiently. Thank you.

This user gave this course a rating of 5/5 stars

I would have liked a better screen layout so that the transcript could be read alongside the video. I had to scroll down screen to read transcript therefore couldn't view relevant part of video at the same time