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Was great and informative
The training gave me new knowledge and insights for personal improvement in customer service and I believe is a beneficial course for all customer service staffs.
very good basic insight to customer serv
This user gave this course a rating of 5/5 stars
Be kind
Good refresher for those that have done a lot of customer service and some useful advice for those new to it.
it was a useful course
It was a useful course which all should benefit from. It is by it's nature generic but easy to take on board the main themes.
Good
Good
Easy to understand and concise
This user gave this course a rating of 5/5 stars
Just not appropriate to my job
This user gave this course a rating of 3/5 stars
Good customer service principles
A good reminder of how to provide excellent customer service; just the right length of time.
A very good package
In general, it is a very good package carefully put together
clarifies the concepts and their apply
This user gave this course a rating of 5/5 stars