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Good refresh for ALL front facing staff!
Enjoyed this course! Reminds us that our actions carry the first impressions for the company, and we are what matters most for the success of our employers future business.
easy to do and understand
clear and easy corse to understand
Very good.
Pleasing to find an explanation for what I think I have been doing automatically already, whilst also providing some rules to apply on future interactions.
great
great – very informative.
Simple, pragmatic programme
This user gave this course a rating of 5/5 stars
A great course to learn
Customer service training will support me to adapt more in my works.Thank you
Ok
Ok
Clear, concise and well presented.
A great introduction to gaining and advancing Customer Service Skills. Well presented and in concise sections to allow the viewer to digest what was being discussed.
All points covered.
The course covered the most relevant points of customer care/service very well.
Clear and concise.
User-friendly delivery, in a clear format. Each section closes with a useful summary and, even after many years working in an office, I found something new and helpful in this course.