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Clear and concise.
User-friendly delivery, in a clear format. Each section closes with a useful summary and, even after many years working in an office, I found something new nd helpful in this course.
Boring
As customer service is about interaction and the different aspects and outcomes of those interactions, having a bloke droning on for 35 minutes didn't seem to really get to grips with the topic
Well presented
Covers all relevant points
Boring but informative
As above
REALLY HELPFUL!
I enjoyed this course, as it has made me more aware of my customer care skills. I will try to follow the new things that I have learnt online today.
Very informative and simple to follow
All makes perfect sense I’ve have done a lot of this training as previously worked in hospitality
good knowledge for customer service
Overall pleased with the course it was good for general knowledge for customer service. .
It was very intersting to complete
This user gave this course a rating of 5/5 stars
Overall a good course
Made it easier to understand how valuable customer service is important.
Great way to learn, easy to follow
This course was a great way of learning, it was very simple on how to work it and actually very interesting