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Awful
This user gave this course a rating of 1/5 stars
Very informative and well produced
Alot of customer service skills are taken for granted, this course with the videos and examples were a great refresher.
Useful
This user gave this course a rating of 5/5 stars
easy to understand and think about
This user gave this course a rating of 5/5 stars
Informative
Helpful and thought provoking.
Covered the main points
A good basic introduction to the first steps in customer service
Very very good
It’s always helpful to be reminded about customer service A clear straight forward course thanks
Easy to follow
Excellent online learning
Really easy to follow and not time consu
This user gave this course a rating of 5/5 stars
It is useful information
The Customer Service online training is very useful information because you actually need to know that you’ve got to be approachable. The way you present yourself is very important. You need to be able to have good eye contact and you need to be patient with people.