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Excellent stuff and practical solutions
This user gave this course a rating of 5/5 stars
very important work training
i missed some parts to be explained a bit more, more examples of different conflict topics and type of resolution technics, training on the second part of the conflict resolution (formal/organizational approach), and prevention strategies from a personal and organizational perspective.
Interesting training
This user gave this course a rating of 5/5 stars
It’s alright
This user gave this course a rating of 5/5 stars
conflict Resolution is good
conflict resolution is a very good tool to with.
I learned a few things
This user gave this course a rating of 4/5 stars
Great hints and tips
A well thought out course, with some great hints and tips.
Explanatory and informative
An interesting new way of thinking about conflict and resolution.
Very good course.
This user gave this course a rating of 5/5 stars
It is just a fly-by.
while having a brief introduction is great this either leaves someone thinking that they have the skills and ability to handle a situation that is quite beyond them, or recognising that this isn't enough. It is a great opportunity to guide people to really good resources. In my view that opportunity was overlooked. ACAS is not enough – and frankly it isn't the interesting material either. I think a short piece at the end could address this, for example, "If you want to learn more and you feel like a beginner – look at this. If you feel you have some experience and would like to deepen you understanding of managing conflict then look at these resources etc." I also note that handling the wider conflict/pressures is not addressed. In my experience these can be some of the most important factors and there is a need to be able to say, "okay we see these bearing down on both of us (we are in the onset of a recession it s