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Good course,

Good course, some simple but effective tips

easy to understand

I love it.

Practical content

Good training session which included relevant and practical techniques for managing conflict.

Can be boring

Courses can be boring to do and draining, Try make it more interactive so that you can learn easier

Good tips and techniques

Very clear with good tips and techniques to help resolve conflicts. Made me think of one positive and one negative outcome in the past and how I could have handled better with my approach, words and body language.

Well paced training

Training was well paced and good use of breaking each section down into bitesize chunks with some interaction from the user.

Good eductaional detail

It opened my mind to how I need to be much more awre of this situation in the working environment.

A very good course

I really enjoyed the course. I feel it highlights conflict can be all consuming. It also is quite thought provoking as it makes you consider how personally I deal with conflict within my team and also the tips of how to manage conflict myself.

GOOD COURSE

Good information given regarding conflict and resolution.

Very useful

Happy to know the company is taking this seriously