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Covered in this course
Course contents
This training course is broken down into 2 sections
- 1 Communicating via Email
- 2 Writing an Effective Email

About this course
Think of email communication as a circuit. First, someone needs to send information, and second; someone needs to receive, digest, and respond to the information - completing the circuit.
Whether communication is effective or not, is down to how the information is offered, and how it’s received. Which is why keeping your emails clear, concise and respectful is crucial in order for you to share your message effectively, which gives the recipient the chance to receive and respond just as effectively.
Whether an employee considers their emails to be effective or not, this course serves as both a great starting point to improve their skills, and a fantastic refresher for those who might have developed these skills further.
Download our free Soft Skills white paper to learn more about why soft skills are important, what they are, and to take our soft skills self-assessment.
The importance of Writing Effective Emails Training
It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.
Find out moreAvailable in 41 languages
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*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.
Our most popular languages
- Italian
- German
- Romanian
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Writing Effective Emails Training certificate
Download and print
At the end of this Writing Effective Emails Training course, users will be given a printable certificate.
In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.
As well as printable user certificates, training progress is all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates and act as proof of a commitment to ongoing legal compliance.
What does my certificate include?
Your Writing Effective Emails Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.
Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

95 real user reviews
very good
This user gave this course a rating of 5/5 stars
far too basic for adults
This user gave this course a rating of 2/5 stars
Very good
This user gave this course a rating of 5/5 stars
very educational refresher course.
THANKFUL FOR COMPLETING AND PASSING THIS COURSE .THIS REFRESHER EDUCATIONAL COURSE WILL ALLOW ME TO GO OUT AND PERFORM MY DUTIES WITH MORE AWARENESS AND KNOWLEDGE.
OK
This user gave this course a rating of 5/5 stars
Important reminder
This user gave this course a rating of 5/5 stars
Good
I thought the course was good, it was short and did not require too much of my time which kept me more engaged. However, I feel quite a lot of the course included a lot of obvious things which I already knew, however it did recap and remind me the correct way in sending emails.
Useful information's
This user gave this course a rating of 5/5 stars
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