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Covered in this course

Course contents

This training course is broken down into 3 sections

  1. 1 The Basics of Onboarding
  2. 2 The Onboarding Process
  3. 3 Follow Up & Feedback
An image from our Onboarding Training course
Section 1: The Basics of Onboarding

In the opening section of this training course, we look at what onboarding is, what it should cover, and the benefits of onboarding.

Section 2: The Onboarding Process

In this section of the course, we look at the different stages of onboarding including the preboarding plan, onboarding plan, the first day, and transition to role.

Section 3: Follow Up & Feedback

In the final section of this training course, we cover why it’s important to schedule regular check-ins with your new starter.

About this course

Every organisation has a unique culture and working environment that can be challenging for a new starter, especially if they lack guidance, which is why a well-organised onboarding process can make all the difference. 

This online Onboarding Training course has been designed for managers who contribute to and implement an onboarding process. They will learn all about onboarding – what it is, why it’s important, and who’s responsible, among other things.

The CPD accredited course can be completed in just 35 minutes and provides a printable certificate upon completion of the end-of-training test.

Michelle Livings, a presenter of Onboarding Training

Presented by

Michelle Livings

The importance of Onboarding Training

It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

Available in 41 languages

All inclusive

Machine translated* content is included for free with all our popular courses.

It covers LMS navigation, course transcripts and test questions. If you don't see a course listed in the language you require, just let us know.

*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.

Our most popular languages

  • Italian
  • German
  • Romanian
  • French
  • Polish
  • Lithuanian

Onboarding Training certificate

Download and print

Each of our courses ends with a multiple choice test to measure your knowledge of the material.

This Onboarding Training course concludes with a 20 question multiple choice test with a printable certificate. In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Onboarding Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

Onboarding Training certificate

8 real user reviews

4.5 out of 5
Really useful tips

This user gave this course a rating of 5/5 stars

Easy to understand

This user gave this course a rating of 5/5 stars

some of the session was repetitive

was easy to follow but felt some of it was repetitive

Thorough but makes some assumptions

The onboarding training is fairly detailed and invaluable for conveying the importance of planning for employee's arrival before they start, as well as ensuring that an appropriate level of structure and clarity is present throughout their induction period. The only slight downside of this training is that it makes certain assumptions regarding who will be in charge of a task - e.g. stating definitively that HR will consider employee pension eligibility or (when it may in fact be Finance) or arrange DBS checks (which may not be relevant). It would be better if these statements were left flexible and indicate who may be responsible for these tasks rather than outright confirming and potentially being wrong.


Straight forward with some nice ideas.

The course was in great detail

Great course and it has showed me how important the onboarding process is to ensure new starters feel welcomed and connected with other employees within the business.

Clear, concise and informative.

The course provided a very clear structure and ideas on how an On Boarding Plan could be presented with the importance being on making any new employee feel comfortable, loved and belonging.

Brilliant informative course

Brilliant course that gave some ideas on how to make an induction process better and settling goals for 30, 60 and 90 days and getting better feedback on inductions

Why is this training important?

Business benefits

The psychologist Abraham Maslow has suggested that humans have a set of 5 needs that must be met in order for us to thrive as individuals – and he believed one of those is “love and belonging”. We see this need in action all the time; whenever we meet someone for the first time, what do we do? We try to get to know them. We ask them questions to find common ground – do we have shared interests, tastes, and beliefs? Is there a shared culture to which we both belong?

When a new starter joins an organisation, they’re joining a new community and a new culture. If they don’t feel like they belong, they’re going to struggle to fit in and find their place, which means they won’t feel comfortable contributing and they won’t be able to flourish - they may even decide to leave and a real opportunity will be missed on both sides. This is why it’s crucial to have an effective onboarding process to welcome new colleagues, to help them feel like a valued member of the team, and to encourage them to perform to the best of their ability.

As a manager, whether you’re contributing to an onboarding process for the first time, or improving an existing one, this course will help you make that all important first impression.

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