Covered in this course

Course contents

This training course is broken down into 4 sections

  1. 1 What is Personal Safety?
  2. 2 Practical Planning
  3. 3 Staying in control
  4. 4 Buddy Systems
A man sitting alone in a park - Lone Working OUT of the workplace
Figures working at desks opposite others to signify lone working out of the workplace
SECTION 1

In this section we cover who is at risk and why; and who is responsible for safety during a working day. It looks at the importance of preparing for a visit and talks about trusting your instincts.

Identifying the best ways to get to work as part of lone working out of the workplace training
SECTION 2

This section covers the practicalities of getting where you are going. It includes making sure you are properly prepared – such as checking the battery in your mobile phone before you leave. It covers getting ‘there’ on foot, by car, using public transport, taxi and then what to do on arrival to stay safe.

A man shouting in the foreground whilst a woman in the background looks on at lone working in the workplace
SECTION 3

This section is about being aware of the other person, recognising the signs of aggression early, defusing trouble and keeping control of a situation. We use actors to play out scenarios, making it really clear and easy-to-understand what’s going on. This section also shows ways  to escape, including using personal alarms. Finally it explains how to report an incident.

Lone working out of the workplace training includes buddy and tracing systems
SECTION 4

When your work takes you away from a fixed base, for example making a home visit, there should be a system in place so that someone always knows the details of your visit - who you're going to see, where and when you're going and when you're likely to be back. This section also includes a personal safety risk assessment which is your checklist to make sure that everything possible has been done to ensure you will be as safe as you can be on external visits.

About this course

This health and safety programme has been designed to help increase personal safety during a working day. It has particularly been designed for people who work alone, away from a fixed workplace and away from co-workers.

Although personal safety at work is something that concerns everyone, lone workers are more vulnerable and at greater risk of violence and aggression.

This course will give you a good grounding in appropriate measures to ensure your personal safety: It looks at increasing observation and awareness of both your surroundings and the behaviour of those around you; building preparation into your daily routine and providing strategies to avoid threatening situations. Lone Working Out the Workplace Training also looks at what to do if things go wrong and covers how to effectively use buddy and tracing systems.

If you are a lone worker but work alone in a fixed place at work, you might find our Lone Working IN the Workplace Training more relevant. 

This eLearning course only provides awareness education. Face to face training would be needed in addition in order to complete all-round skills and knowledge to be able to carry this forward practically in your organisation. 

Includes a free Lone Working Assessment Tool

Our Lone Working Assessment Tool allows lone workers to self-assess their working environments and provides a complete online management tool for swift and simple issue resolution. With our approved courses and assessment tool, keeping your lone workers safe and working towards compliance is simple!

Explore our Lone Working Assessment Tool
Keith Wickham, a presenter of Lone Working Out of the Workplace - Lone Worker Training

Presented by

Keith Wickham

The importance of Lone Working Out of the Workplace - Lone Worker Training

It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

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Lone Working certificate

Download and print

Each of our courses ends with a multiple choice test to measure your knowledge of the material.

This Lone Worker Training - Lone Working OUT of the Workplace course concludes with a 20 question multiple choice test with a printable certificate. In addition, brief in-course questionnaires guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Lone Working Out of the Workplace - Lone Worker Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

Lone Working Certificate

598 real user reviews

4.4 out of 5
concise and easy to understand
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This user gave this course a rating of 5/5 stars

Very interesting
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Good information

Very efficient.
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This user gave this course a rating of 5/5 stars

A good common sense course
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I thought that it was a really good and interesting course. Most of it was just common sense but l think that its still important for all College staff who work off-site to take this course, as not everyone thinks rationally when faced with a possible difficult situation. It only takes just over 30 minutes to complete the course and if it raises peoples awareness and prevents them from walking into a possibly dangerous situation then its worth it. Even if you don't work necessarily alone in College, lots of us have been in a situation where we are possibly alone with a student, or have a meeting with a parent or even another member of staff, perhaps for disciplinary reasons, so its always good to be aware of possible dangers, exits, and strategies if anything should go wrong or a situation should escalate into confrontation and anger.

Very informative
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Have never worked with a 'buddy system' before so I found this interesting

Very usefull training course
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Very usefull training course

Very practical and relevant
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An excellent course which covers a lot of everyday risks that could be encountered when you are out alone. The course provides simple but very practical tips and advice. Sometimes it's the obvious things we could do that we just don't see - this course highlights those.

Good pace. clear format
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This user gave this course a rating of 5/5 stars

Why is this training important?

Compliance

It's important that you comply with the law and know the ways in which it affects you and the way you work.

There are two main sets of legislation which apply to Lone Workers: The Health and Safety at Work etc Act 1974 puts a duty of care on employers to ensure the health, safety and welfare of their employees whilst they are at work. The Management of Health and Safety at Work Regulations 1999 state that employers must make a suitable and sufficient assessment of the risks their workers are exposed to:

Employers have a duty to assess risks to lone workers and take steps to avoid or control risks where necessary

Working Alone: Health and Safety Guidance on the Risks of Lone Working (HSE)

For additional practical guidance when it comes to applying Health and Safety principles to Lone Workers, see the HSE Publication Working Alone: Health and Safety Guidance on the Risks of Lone Working.

Explore more on legislation

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