Covered in this course

Course contents

This training course is broken down into 4 sections

  1. 1 What is Personal Safety?
  2. 2 Practical Planning
  3. 3 Staying in control
  4. 4 Buddy Systems
A man sitting alone in a park - Lone Working OUT of the workplace
Figures working at desks opposite others to signify lone working out of the workplace

In this section we cover who is at risk and why; and who is responsible for safety during a working day. It looks at the importance of preparing for a visit and talks about trusting your instincts.

Identifying the best ways to get to work as part of lone working out of the workplace training

This section covers the practicalities of getting where you are going. It includes making sure you are properly prepared – such as checking the battery in your mobile phone before you leave. It covers getting ‘there’ on foot, by car, using public transport, taxi and then what to do on arrival to stay safe.

A man shouting in the foreground whilst a woman in the background looks on at lone working in the workplace

This section is about being aware of the other person, recognising the signs of aggression early, defusing trouble and keeping control of a situation. We use actors to play out scenarios, making it really clear and easy-to-understand what’s going on. This section also shows ways  to escape, including using personal alarms. Finally it explains how to report an incident.

Lone working out of the workplace training includes buddy and tracing systems

When your work takes you away from a fixed base, for example making a home visit, there should be a system in place so that someone always knows the details of your visit - who you're going to see, where and when you're going and when you're likely to be back. This section also includes a personal safety risk assessment which is your checklist to make sure that everything possible has been done to ensure you will be as safe as you can be on external visits.

About this course

This health and safety programme has been designed to help increase personal safety during a working day. It has particularly been designed for people who work alone, away from a fixed workplace and away from co-workers.

Although personal safety at work is something that concerns everyone, lone workers are more vulnerable and at greater risk of violence and aggression.

This course will give you a good grounding in appropriate measures to ensure your personal safety: It looks at increasing observation and awareness of both your surroundings and the behaviour of those around you; building preparation into your daily routine and providing strategies to avoid threatening situations. Lone Working Out the Workplace Training also looks at what to do if things go wrong and covers how to effectively use buddy and tracing systems.

If you are a lone worker but work alone in a fixed place at work, you might find our Lone Working IN the Workplace Training more relevant. 

This eLearning course only provides awareness education. Face to face training would be needed in addition in order to complete all-round skills and knowledge to be able to carry this forward practically in your organisation. 

Includes a free Lone Working Assessment Tool

Our Lone Working Assessment Tool allows lone workers to self-assess their working environments and provides a complete online management tool for swift and simple issue resolution. With our approved courses and assessment tool, keeping your lone workers safe and working towards compliance is simple!

Explore our Lone Working Assessment Tool
Keith Wickham, a presenter of Lone Working Out of the Workplace - Lone Worker Training

Presented by

Keith Wickham

The importance of Lone Working Out of the Workplace - Lone Worker Training

It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

Available in 32 languages

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*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.

Our most popular languages

  • Italian
  • German
  • Romanian
  • French
  • Polish
  • Lithuanian

Lone Working certificate

Download and print

Each of our courses ends with a multiple choice test to measure your knowledge of the material.

This Lone Worker Training - Lone Working OUT of the Workplace course concludes with a 20 question multiple choice test with a printable certificate. In addition, brief in-course questionnaires guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Lone Working Out of the Workplace - Lone Worker Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

Lone Working Certificate

658 real user reviews

4.4 out of 5
A very through couse

I found this course helpful in making me aware of possible dangers to my safety. Advice on how to defuse situations and to trust one’s instincts if the need to escape arises were well explained.

Really helpful Course

This user gave this course a rating of 5/5 stars

good training

got me thinking and refreshed information previously learnt due to the remoteness of my job as a VRC on the mental health support programme.


the course covered everything possible can, very understanding and videos was also very helpful

Great content and easy to follow

This user gave this course a rating of 5/5 stars

Useful advice on lone working safely

This user gave this course a rating of 4/5 stars

concise, well structured course

Straight to the point. Good simple illustrations that were pertinent to the topic and aided memory well. The main points were all covered.

Very good course and easy to follow

Clear and concise explanation on how to behave and what to look out for. Very informative course and easy to retain the information contained in it.

Why is this training important?


It's important that you comply with the law and know the ways in which it affects you and the way you work.

There are two main sets of legislation which apply to Lone Workers: The Health and Safety at Work etc Act 1974 puts a duty of care on employers to ensure the health, safety and welfare of their employees whilst they are at work. The Management of Health and Safety at Work Regulations 1999 state that employers must make a suitable and sufficient assessment of the risks their workers are exposed to:

Employers have a duty to assess risks to lone workers and take steps to avoid or control risks where necessary

Working Alone: Health and Safety Guidance on the Risks of Lone Working (HSE)

For additional practical guidance when it comes to applying Health and Safety principles to Lone Workers, see the HSE Publication Working Alone: Health and Safety Guidance on the Risks of Lone Working.

Explore more on legislation

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