Covered in this course

The Lone Working Out the Workplace - Lone Worker Training course is broken down into 4 sections.

1) What is Personal Safety?

In this section we cover who is at risk and why; and who is responsible for safety during a working day. It looks at the importance of preparing for a visit and talks about trusting your instincts.

Figures working at desks opposite others to signify lone working out of the workplace

2) Practical Planning

This section covers the practicalities of getting where you are going. It includes making sure you are properly prepared – such as checking the battery in your mobile phone before you leave. It covers getting ‘there’ on foot, by car, using public transport, taxi and then what to do on arrival to stay safe.

Identifying the best ways to get to work as part of lone working out of the workplace training

3) Staying in control

This section is about being aware of the other person, recognising the signs of aggression early, defusing trouble and keeping control of a situation. We use actors to play out scenarios, making it really clear and easy-to-understand what’s going on. This section also shows ways  to escape, including using personal alarms. Finally it explains how to report an incident.

A man shouting in the foreground whilst a woman in the background looks on at lone working in the workplace

4) Buddy Systems

When your work takes you away from a fixed base, for example making a home visit, there should be a system in place so that someone always knows the details of your visit - who you're going to see, where and when you're going and when you're likely to be back. This is known as a tracing system or buddy system.

In this section we look at buddy systems and tracing systems and information that needs to be kept on file.

This section also includes a personal safety risk assessment which is your checklist to make sure that everything possible has been done to ensure you will be as safe as you can be on external visits. Your answers will highlight potential problems and can be used by your managers and safety representatives to improve your safety at work.

Lone working out of the workplace training includes buddy and tracing systems

Lone Working Certificate

Each of our courses ends with a multiple choice test to measure your knowledge of the material.

This Lone Worker Training - Lone Working OUT of the Workplace course concludes with a 20 question multiple choice test with a printable certificate. In addition, brief in-course questionnaires guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Lone Working OUT of the Workplace Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Lone Working Certificate

Real user reviews

Based on 313 real user reviews.

4.22 out of 5
You Made It Simple

The Wording Was Easy To Understand For New Employee

excellent course

well explained, good examples and very informative course,

Very clear information

I found the information clear, concise and interesting, easy to understand and gave me clear guide lines to follow in difficult situations.

Simple, Practical and Apt

No summary provided

Easy to follow

No summary provided

Very clearly presented

Clearly presented and gave some good advice. Could have included more information on how to diffuse angry situations - with more acted out examples.


It was very useful information but i feel like it was very boring and the videos provided were not the greatest. I still learned what i needed to though.

Yes found the course useful

Easy to follow and complete will use the information in the future.

Read our full reviews for Lone Working Out the Workplace - Lone Worker Training.

Legislations relating to Lone Working

It's important that you comply with the law and know the ways in which it affects you and the way you work. Take a look at relevant legislation below.

There are two main sets of legislation which apply to Lone Workers: The Health and Safety at Work etc Act 1974 puts a duty of care on employers to ensure the health, safety and welfare of their employees whilst they are at work. The Management of Health and Safety at Work Regulations 1999 state that employers must make a suitable and sufficient assessment of the risks their workers are exposed to:

Every employer shall make a suitable and sufficient assessment of – (a) the risks to the health and safety of his employees to which they are exposed whilst they are at work; and (b) the risks to the health and safety of persons not in his employment arising out of or in connection with the conduct by him of his undertaking.

The Management of Health and Safety at work Regulations 1999, Section 3 (1)

Employers have a duty to assess risks to lone workers and take steps to avoid or control risks where necessary

Working Alone: Health and Safety Guidance on the Risks of Lone Working (HSE)

For those who regularly work alone outside of their workplace, being able to perform risk assessments and having the correct training are especially important in order to ensure continued personal safety. This applies to professional roles such as Salespeople who travel, Delivery Drivers, Surveyors, Journalists, Health and Social Care Workers and many others besides.

Every employer shall provide his employees with comprehensible and relevant information on – (a) the risks to their health and safety identified by the assessment; (b) the preventive and protective measures

The Management of Health and Safety at Work Regulations 1999, Section 10 (1)

For additional practical guidance when it comes to applying Health and Safety principles to Lone Workers, see the HSE Publication Working Alone: Health and Safety Guidance on the Risks of Lone Working.

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