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Factual and Informative

This was a useful reminder of the main issues as someone who occasionally works alone. As a Library worker I am required to solo-staff branch libraries as timetabled which leaves everything down to you. While it is good to be in overall charge this involves a lot of complex decisions, something I have struggled with historically. I am clearer about how to read threatening behaviour and the correct course of action to take. Going forward, I will make sure that I know who the Duty Manager is before departing for the branch in case of problems on the day.

OK

Needed to be done ✔️

Could have been better to many people around.

Good 👍

Could have been better to many people around.

This user gave this course a rating of 5/5 stars

Could have been better to many people around.

This user gave this course a rating of 5/5 stars

Good course

Interesting

5

This user gave this course a rating of 5/5 stars

Great course. I learned a whole lot of useful stuff.

This is very useful course. I learned a great deal.

Wonderful

Wonderful

Good

This user gave this course a rating of 5/5 stars