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Covered in this course

Course contents

This training course is broken down into 2 sections

  1. 1 Equality, diversity, inclusion and discrimination
  2. 2 Equality and Diversity in Care
Different faces of care workers - Equality & Diversity in Care Training
Section 1 covering the protected characteristics

It’s essential to recognise, understand and value the things that make people different. Everyone, regardless of their differences - their abilities, disabilities or health care needs, background or lifestyle - has the right to be included, respected and appreciated. In this section, we look at what’s meant when we talk about ‘diversity’ ‘equality’ and ‘inclusion’, as well as labelling, stereotyping, discrimination, bullying & harassment. 

Section 2: Person Centred Care

You’re able to help to reduce the chances of discrimination happening by working in ways that respect diversity and promote equality and inclusion in everything you do. Never make assumptions about what someone wants or how they want to be treated. In this section, we cover person-centred care, legislation, reflective practise, code of conduct and information, advice & support. 

About this course

Everyone deserves an equal level of care quality and support to meet their individual needs, but some people could have a disadvantage due to their background and culture.

Care workers must be sensitive to people's needs and have the confidence to discuss individuals' differences to find out how they can best offer care and support.

Standard 4 of the Care Certificate requires carers to: 

  • Understand the importance of equality and inclusion
  • Work in an inclusive way
  • Access information, advice and support about diversity, equality and inclusion

Help ensure that your staff show compliance towards the Equality Act 2010 with our CPD Accredited Equality & Diversity in Care Training course.

This course works alongside our 14 other awareness courses that make up the Care Certificate Standards

You can access our free worksheet that has been designed to accompany our online Equality & Diversity in Care Training course. In each section, there is a box for you to
tick when you have watched the relevant slide in our course. You can also take notes that will help you during your practical assessment at work.

This course equips learners with the knowledge that's required to be put into practice in the workplace, whereby they can do the 'practical' part of their training, followed by having the Care Certificate supplied to them by their management as they meet the required standards. These courses provide part of training but practical training is still required to obtain the care certificate.

The importance of Equality & Diversity in Care Training

It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

Available in 41 languages

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Our most popular languages

  • Italian
  • German
  • Romanian
  • French
  • Polish
  • Lithuanian

Equality & Diversity in Care certificate

Download and print

Each of our courses ends with a multiple-choice test to measure your knowledge of the material.

This Equality & Diversity in Care Training course concludes with a 15 question multiple-choice test with a printable certificate. In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress and results are all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates, check and set pass marks and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Equality & Diversity in Care Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

Equality & Diversity in Care Certificate

159 real user reviews

4.9 out of 5
Very excellent learning

The learning has broaden my knowledge about equality and diversity and has thought me new things i didn't know before. Very excellent explanation.



So educative

This is so impactful

suitable for needs

This user gave this course a rating of 5/5 stars

Very rich course

This course uses example of different real life scenario to explain different topics. I found the course fascinating

great experience

This user gave this course a rating of 5/5 stars


Really innovative and interesting knowing all that is important on this job, which more knowledge is passed on to everyone for a better tomorrow and future.

Good training

This user gave this course a rating of 5/5 stars

Why is this training important?


It's important that you comply with the law and know the ways in which it affects you and the way you work.

Equality & Diversity in Care is Standard 4 of the 15 standards that are in the Care Certificate. Those who have job roles in the health and social care sector are shown what is expected of them in the Care Certificate which is an agreed set of standards that employees need to pass. It forms part of an induction programme that should be covered if you are 'new to care'. 

The Care Certificate was developed by Skills for Care, Health Education England and Skills for Health. 

Equality & Diversity Act 2010

The Equality Act became law in October 2010. It replaced previous legislation (such as the Race Relations Act 1976 and the Disability Discrimination Act 1995) and ensures consistency in what employers and employees need to do to make their workplaces a fair environment and comply with the law.

Explore more on legislation

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