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Emotional Intelligence Training
This 10-minute bitesize Emotional Intelligence Training course has been designed to helps users understand the basics of what it means to be emotionally intelligent and the important part it plays, both inside and outside of the workplace.
4.8/5 based on 99 course reviews
Learning outcomes
- Understand what is meant by emotional intelligence
- Understand why emotional intelligence is important
- Learn how to practice and improve your emotional intelligence
Covered in this course
Course contents
This training course is broken down into 2 sections
- 1 Defining emotional intelligence
- 2 Strengthening emotional intelligence
SECTION 1
In our first section, users will learn the basics about emotional intelligence, gaining an understanding of what it is and why it is important.
SECTION 2
In this final section, users will be given the information and tools they need to practice and improve on their emotional intelligence.
About this course
When most people think of the word “intelligence”, they often imagine someone with academic achievements or qualifications, or someone who has the ability to quickly learn new skills, solve problems, or remember lots of intellectual information. Although this is one kind of intelligence, there’s another kind that’s just as important and often undervalued... Emotional Intelligence.
Emotional intelligence (also known as EI) is the ability to recognise, understand and appropriately respond to the emotions in ourselves and others. It sounds simple, but not everyone is gifted with strong emotional intelligence. Fortunately, just like general intelligence, it can be strengthened with consistent practice.
This Emotional Intelligence training course, which is suitable for all levels of employees, aims to help the user develop and demonstrate their emotional intelligence, which they can put to very good use each and every day.
Download our free Soft Skills white paper to learn more about why soft skills are important, what they are, and to take our soft skills self-assessment.
Presented by
Elena PitsiaeliThe importance of Emotional Intelligence Training
It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.
Find out moreAvailable in 36 languages
All inclusive
Machine translated* content is included for free with all our popular courses.
It covers LMS navigation, course transcripts and test questions. If you don't see a course listed in the language you require, just let us know.
*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.
Our most popular languages
- Italian
- German
- Romanian
- French
- Polish
- Lithuanian
Emotional Intelligence Training certificate
Download and print
At the end of this Emotional Intelligence Training course, users will be given a printable certificate.
In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.
As well as printable user certificates, training progress is all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates and act as proof of a commitment to ongoing legal compliance.
What does my certificate include?
Your Emotional Intelligence Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.
Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.
99 real user reviews
Very helpfull
Good course learnt new things
It was very relevant to my work
I work with many learners, all of whom have disabilities. Some of these learners (who are, in the main, on the autism spectrum) have quite low levels of emotional intelligence, so the course was invaluable to me, to help them. One of my learners has acute anxiety and social barriers, so raising awareness of emotional intelligence levels (and how to help in this respect) is very relevant and effective. Thank you.
Thought provoking content
This user gave this course a rating of 4/5 stars
Very interesting and informative
This user gave this course a rating of 5/5 stars
Good lecture
Good information
I'm glad it advised me to think about my emotions in a situation and not rush in as that was what I did and very often regretted it
Really good
Unable to finish course due to being timed out
Very useful content.
This user gave this course a rating of 5/5 stars
Why is this training important?
Business benefits
Those with high emotional intelligence understand themselves and their emotions clearly. They are also very aware of how they can influence those around them. Essentially, emotional intelligence gives people an awareness of their emotions and their impact.
Emotional intelligence is a huge asset for employees to have, and it's understandable why. Many soft skills, like empathy, curiosity, and trust are built on the foundation of emotional intelligence, and we know that soft skills are now more important in the modern workplace than ever before.
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