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Covered in this course

Course contents

This training course is broken down into 2 sections

  1. 1 Defining emotional intelligence
  2. 2 Strengthening emotional intelligence
A screenshot from our Emotional Intelligence Training course
Animation of two characters practicing emotional intelligence
SECTION 1

In our first section, users will learn the basics about emotional intelligence, gaining an understanding of what it is and why it is important.

Two colleagues speaking to each other, expressing emotional intelligence
SECTION 2

In this final section, users will be given the information and tools they need to practice and improve on their emotional intelligence.

About this course

When most people think of the word “intelligence”, they often imagine someone with academic achievements or qualifications, or someone who has the ability to quickly learn new skills, solve problems, or remember lots of intellectual information. Although this is one kind of intelligence, there’s another kind that’s just as important and often undervalued... Emotional Intelligence.

Emotional intelligence (also known as EI) is the ability to recognise, understand and appropriately respond to the emotions in ourselves and others. It sounds simple, but not everyone is gifted with strong emotional intelligence. Fortunately, just like general intelligence, it can be strengthened with consistent practice.

This Emotional Intelligence training course, which is suitable for all levels of employees, aims to help the user develop and demonstrate their emotional intelligence, which they can put to very good use each and every day.

Download our free Soft Skills white paper to learn more about why soft skills are important, what they are, and to take our soft skills self-assessment.

Elena Pitsiaeli, a presenter of Emotional Intelligence Training

Presented by

Elena Pitsiaeli

The importance of Emotional Intelligence Training

It’s important that you comply with the law and understand the positive impact this training course can have on your organisation and employees.

Find out more

Available in 36 languages

All inclusive

Machine translated* content is included for free with all our popular courses.

It covers LMS navigation, course transcripts and test questions. If you don't see a course listed in the language you require, just let us know.

*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.

Our most popular languages

  • Italian
  • German
  • Romanian
  • French
  • Polish
  • Lithuanian

Emotional Intelligence Training certificate

Download and print

At the end of this Emotional Intelligence Training course, users will be given a printable certificate. 

In addition, brief in-course questions guide the user through the sections of the training and are designed to reinforce learning and ensure maximum user engagement throughout.

As well as printable user certificates, training progress is all stored centrally in your LMS (Learning Management System) and can be accessed any time to reprint certificates and act as proof of a commitment to ongoing legal compliance.

What does my certificate include?

Your Emotional Intelligence Training Certificate includes your name, company name (if applicable), name of course taken, pass percentage, date of completion, expiry date and stamps of approval or accreditations by recognised authorities.

Please note if you are using our course content via SCORM in a third party LMS then we are unable to provide certificates and you will need to generate these in your host LMS yourself.

Emotional Intelligence Training certificate

99 real user reviews

4.8 out of 5
Very helpfull
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Good course learnt new things

It was very relevant to my work
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I work with many learners, all of whom have disabilities. Some of these learners (who are, in the main, on the autism spectrum) have quite low levels of emotional intelligence, so the course was invaluable to me, to help them. One of my learners has acute anxiety and social barriers, so raising awareness of emotional intelligence levels (and how to help in this respect) is very relevant and effective. Thank you.

Thought provoking content
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This user gave this course a rating of 4/5 stars

Very interesting and informative
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This user gave this course a rating of 5/5 stars

Good lecture
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Good information
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I'm glad it advised me to think about my emotions in a situation and not rush in as that was what I did and very often regretted it

Really good
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Unable to finish course due to being timed out

Very useful content.
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This user gave this course a rating of 5/5 stars

Why is this training important?

Business benefits

Those with high emotional intelligence understand themselves and their emotions clearly. They are also very aware of how they can influence those around them. Essentially, emotional intelligence gives people an awareness of their emotions and their impact.

Emotional intelligence is a huge asset for employees to have, and it's understandable why. Many soft skills, like empathy, curiosity, and trust are built on the foundation of emotional intelligence, and we know that soft skills are now more important in the modern workplace than ever before.

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