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Very good
Very indepth study covering a huge range of Lone Worker scenerios.
Too much focus on using common sense
Found this course covered many things that are common sense, I know it mentioned that but still it goes into too much detail so its difficult to focus to pick up things that are useful to learn
educative
The training course is well place and easy to understand.
Interesting course
There were some good suggestions for diffusing difficult situations.
Addtional information needed
Maybe add if attending a home visit and customer is a smoker. Also add how people react when under the influence of drugs. Also, a section when dealing with customers on a one to one who are vulnerable ie: dementia, learning difficulties. More information on when working in the office alone ie: how to keep yourself safe.
Very informative
This user gave this course a rating of 5/5 stars
Good reminders but common sense
This course is mostly comprised of common sense and thinking through your day. It is a good reminder of what everyone needs to think about when doing visits alone or working late.
Good course lots of info for loan workin
Enjoyable course and a lot of information for working alone..will be using some of the pointers from this course from now on..
Comprehensive
This user gave this course a rating of 5/5 stars
very informative and important
The style of presenting was very direct and at times quite severe but I appreciated by the end how this was necessary to help stay fully aware of the information and its own areas of severity. Unlike other courses it offered breaks for processing (which I took). This is something that may be useful for other courses too that are similarly quite intense