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Clear and concise
A well presented and clear demonstration.
The unspoken side of language was good
Very interesting look at the different aspects of communication and how perceptions can easily be made.
Course was clear and concise..
Examples were given of situations that could arise and ways of how to resolve them.
Simple and effective
This user gave this course a rating of 5/5 stars
brilliant, really enjoyed
This user gave this course a rating of 5/5 stars
Excellent training course
The training course content is excellent and covers everything you need to know about customer service.
Easy to follow
It was a good pace of training and was clear and easy to understand.
It covered the basics
It help explain the many sections of customer service and not just how to talk to people
Very informative
Very good quality information
Excellent course
This is an excellent way to complete any course, it’s the first time I’ve done anything like this online and found it very straightforward and easy to understand.