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Really helpful
This user gave this course a rating of 5/5 stars
Simplistic pointers that are valuable
Course helps to keep the customer service to a high standard
worth watching
Although basic the course reminds you of true service which is what we all strive to do
a good clear explanatory session
As with other modules, each snippet of the session was clear and well presented and examples given
Really excellent presentation
Just wish more customer service centres could do this course – some have., obviously, but more should too!
A bit basic
Chuck and check was good, a couple of new ideas, real people involved, bit too long.
Well Presented
A well presented course which does not talk down to you.
Comprehensive guide to subject.
This user gave this course a rating of 5/5 stars
Informative, easy to understand
Interesting training course, recommend to any customer service team
Very Good course
Enjoyed the course and good to re-take as well . Five Stars!!