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It’s sick
This user gave this course a rating of 5/5 stars
A good training course.
It will definitely help our company provide a service to our customers.
informative, detailed but very lengthy
the presentations are too lengthy – it would be better if the quiz is at the end of each section rather than at the end
Very informative
This user gave this course a rating of 5/5 stars
Concise and clear
The training was interesting, concise and clear. I learned a few new pieces of useful information. The test did not include trick questions, which I prefer.
Once everyone is trained we'll all know
The lack of sincerity, where everyone knows that you have been trained in Customer Services and that they know you have just been told to Thank them, Apologise to them, Try to solve their problem. Whether you care or not is of no consequence. Whatever they say. Robots.
It was a bit annoying but useful
It was quite annoying at parts mainly because of the length and some of the pieces of advice that I already knew but other than that I felt it was somewhat useful.
Excellent
The presentation and content of the course were excellent for my job role.
good
This user gave this course a rating of 5/5 stars
Good course
I enjoyed the course and found it useful