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very beneficial
This user gave this course a rating of 5/5 stars
Always is good to improve.
This courses are good to improve, any time we can make mistakes and if we are aware of them we can learn from them.
clear and understanding and assessment
This user gave this course a rating of 5/5 stars
Good General Knowledge
I am glad I done it.Tgis kind of Test and information is good for General Knowledge
Useful and a good refresher
It is really helpful to refresh yourself on all Customer Service Tools even when in a profession for over 30 years plus due to ever changing life situations.
Nice training!
This user gave this course a rating of 5/5 stars
Good content and engaging delivery
It covered all subjects well and was engaging and had adequate teaching time
Very informative
This user gave this course a rating of 5/5 stars
Good initial course
A brief insight into the disciplines of good Customer Service. Would be interesting to study in more detail.
Very userul
This user gave this course a rating of 5/5 stars