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Straightforward course
Good bite size course, confirmedxthat after 40 years of front line customer service I'm still doing a good job.
Common knowledge
Was just common knowledge and was a easy process to follow
Nice course as it’s completely refreshig
My customer service knowledge and skills. Thanks for providing us with this course. Joao Kindest Regards
Very clear & practical advise was given
This user gave this course a rating of 5/5 stars
very good
This user gave this course a rating of 5/5 stars
Clear, concise and informative
Enjoyed taking the course and felt like I learned valuable info that will help me in my role. The videos were clear and short, without being too overwhelming. A positive experience
Very informative but succinct.
Very good short course for affirming and refreshing previous courses that I have undergone.
Great content
Good source for improving customer service and can only make a better person out of you and more confident in dealing with customers at all sorts of levels.
Very helpful phrases to use
This user gave this course a rating of 5/5 stars
Great experience with customers service
Customers service training online has given me great experience to help me work with juniper. It will also help me how to be patience with people outside my job. It gives me opportunity to build a team work and improve my skills. Thank you