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It was great to take this valued course
It is pleasure to ma having this valued course from which I have learnt much about customer service especially in how to deal with customers'' problems and using certain techniques to build lasting relationship with them. Thanks a lot for this valued course and I highly recommend taking it.
good course
This user gave this course a rating of 5/5 stars
Easy to understand
Very helpful remind us of what is expected from us as frontline workers,
Eye-opening
It's funny how we all know what to do, but wait till someone puts it into words before we put it into practice.
Clear, easy to follow.
Great pace. Perfect info.
Useful
I enjoyed what I learned. It wasn’t too hard and with lots of practical examples
Very informative, well worth it.
A very good course, brings back things you tend to forget.
Good course
This user gave this course a rating of 5/5 stars
Very helpful
I found this to so helpful to my role. Simple basics that we don’t consider would have an impact on the customers . Enjoyed the course
It was a course worth taking
Generalkt speaking, It touched on the core elements of customer service, namely effective communication.