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Excellent
My training has greatly increased my knowledge and the importance of customer service – I now have more confidence in myself with full competence knowing that I am able to handle any situation relating to customer service.
Really beneficial
I have enjoyed listening to and appreciated the advice given on the Customer Service Training. It has given me lots to think about regarding the work that I will learn to do and will benefit from putting what I have learned into practice.
Very interesting
Very good and gained a lot of knowledge, experience and confidence.
Excellent
Easy to understand & informative.
Very challenging
Very interesting and challenging helps you improve dealing with any conflict to solve problems and maintaining customer satisfaction.
Excellent
Great presentation on customer services and the impact upon the business of good and bad support staff.
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This user gave this course a rating of 5/5 stars
Excellent learning platform
The course of customer service is an excellent learning platform to help people as me working in the customer service team to develop their skills and achieve new knowledge of customer service.
Excellent course
Great for all to gain understanding of what good looks like for customer and to understand who are our customers regardless of role.
Customer service is key
Never forget the power of please and thank you. Positive body language says it all.