Loading reviews…
Good
Perfect.I have learnt a lot from the course
Excellent course – very clear. Thanks!
Enjoyed and learned an good presentation about Customer Service. Thank you for providing this course. Its helps me to improve my ability to upgrade my knowledge. Appreciating the effort behind this presentation.
Awesome
Now I learn things about customer service
Good overview of subjects
Good overall content. Clearly explained. Idealised scenarios and failed to recognise that many people find non verbal communication such as eye contact, smiling difficult and that diversity should embraces many different styles of appearance / cultural expression. Worked in many different roles where there is no flexibility ( eg scripted , timed phone calls) & lack of managerial support or willingness to communicate on issues arising.
good refresher great reminder
This user gave this course a rating of 5/5 stars
Takes to long to get to the tests
Please can you make it possible for all the training videos to be able to skip straight to the test section. The videos are useful but it’s very frustrating not being able to skip them and just do the test.
This was quite informative
This training positivity helps every employer even if they are from any sector of work.
Very good tips and helps with all areas.
This user gave this course a rating of 5/5 stars
excellent
enjoy the training session
VERY USEFUL/HELPFULL INFORMATION & TIPS
This user gave this course a rating of 5/5 stars