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Very well presented.
This training session was very clear and precise. A good reminder of what I endeavour to do on a day to day basis.
A really great course
This course was really helpful and very detailed about different categories in the customer section I enjoyed listening to all the different parts.
very informative and enjoyable course
This user gave this course a rating of 5/5 stars
very informative and enjoyable course
This user gave this course a rating of 5/5 stars
REALLY GOOD COURSE
I was really pleased with the course
REALLY GOOD COURSE
This user gave this course a rating of 5/5 stars
Professional
A very informative and well presentrd presentation, easy to follow.
Excellent
The course was very informative.
Patronising.
Not the best use of my time.
Good recap and focus on how to deal with complaints when received
Course covered salient points and concise, however also drilled into the important issues and how to deal with them form both a customers perspective, interacting with Internal stake holders and reflecting on own self performance